Terms of Service
By engaging with On The Dot Logistics One LLC, you agree to the following terms:
– We operate strictly as a dispatch service, not a freight broker or motor carrier
– All loads must be approved by the carrier prior to booking
– The carrier remains fully responsible for compliance, insurance, and delivery
- Dispatch fees are earned upon services rendered and are non-refundable once
loads are booked
– Either party may terminate services according to the dispatch agreement
These terms may be updated at any time without prior notice.
Frequently Asked Questions (FAQ)
Do you require a contract?
Yes, a signed dispatch agreement is required before services begin.
Do you book loads without approval?
No. All loads are approved by the carrier before booking.
Are you a freight broker?
No. We are a dispatch service only and do not take possession of freight.
What equipment types do you work with?
Box trucks, hotshots, dry vans, reefers, and small fleets.
How are dispatch fees charged?
Fees are outlined in your dispatch agreement and invoiced accordingly.